Services Urgent and planned

Towing and vehicle transport services in Melbourne

One tilt tray, one operator, and seven kinds of work. If your job is not on this list, call anyway. Ben will tell you straight whether it fits.

Urgent work and planned work are different jobs

Roughly half of what All Over Towing does is unplanned. A car stops on the Ring Road, a work ute will not start on a Monday morning, or an insurer needs a damaged vehicle moved to an assessor. Those jobs are won or lost on the phone call: how fast someone picks up, and whether they give you a straight answer about when they can be there.

The other half is booked. A classic going to a panel shop, an excavator moving between sites, a caravan heading up the Hume. Those are quoted properly on the route and the load, with a date and a window agreed before anything moves.

The list below is split along that line. Anything marked call now is the kind of job where phoning beats typing. Anything marked book ahead is worth sending through with the details so it can be priced accurately.

What travels on the tray

  • Everyday cars, utes and vans, running or not
  • Prestige, classic and modified cars, including very low ones
  • Light commercial vehicles and small delivery trucks
  • Mini excavators, skid steers and small plant
  • Caravans, trailers and boats on trailers
  • Steel, shopfitting and other awkward loads

Heavy rigid trucks, buses and prime movers are outside what a tilt tray can carry. You will be told that up front rather than after a wasted trip.

FAQ Choosing a service

Not sure which one you need?

01

Do I need a tow truck or roadside assistance?

If the car can be fixed where it sits, a flat battery or a tyre, roadside assistance is cheaper and faster. If it will not start, will not drive safely, or has been in an accident, you need a tow truck. If you are not sure, describe it on the phone and you will get an honest answer, including being told when you do not need us.

02

What is a tilt tray and why does it matter?

A tilt tray slides its whole deck to the ground so a vehicle is winched on rather than dragged or lifted by its wheels. It suits cars that will not roll, sit low, have been damaged, or should not have their drivetrain turning. Every job on this site is done on a tilt tray.

03

Which service should I book for a car that has broken down?

Breakdown towing. Call rather than book online, because a broken-down car is time-sensitive and the details change what the truck needs to bring. For anything that is not urgent, like moving a project car or a machine between sites, planned transport is the better fit.

04

Can one operator cover all of these services?

Yes, because they share the same equipment and the same skill. A tilt tray with a winch and soft straps moves a broken-down hatchback, a Ferrari, a mini excavator and a caravan. What changes is the loading approach and the care taken, not the truck.

05

How quickly can you get a tow truck to me in Melbourne?

It depends where you are and where the truck is when you call. Melbourne's northern suburbs are quickest because the base is in Thomastown. You will get a realistic window on the call rather than a scripted promise, and if Ben is already on a job he will say so.

Describe the job and get a straight answer

If it does not fit any of the categories above, call anyway. Ben will tell you whether it is a job for him or point you at someone better suited.